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The Hillman Company

Privacy Policy

[Last Updated: May 2023]

The Hillman Company (“The Hillman Company” or “our” or “us” or “we”) is providing this Privacy Notice to describe how we collect, use, and disclose personal information of users who chose to view this website and individuals who otherwise direct communications and provide personal information to us at your election. The words “user,” “you,” and “your” mean those who use this website, contact us by any methods, including via email, or otherwise interact with us. The Hillman Company views privacy as an important part of the way we do business.

Please read this Privacy Notice carefully before using the website or submitting personal information to us. If you do not agree to this Privacy Notice, do not proceed to view further web pages of this website. By accessing The Hillman Company website you acknowledge that you have reviewed and understand the provisions of this Privacy Notice and you agree to accept this Privacy Notice.  

Personal Information

We will not collect personally identifiable information about you such as your Name (First + Last), Company, Email, Phone Number, and Inquiry Type + Message, unless you willingly choose to submit that information via the “Contact” form found on our site. When you chose to share your personally identifiable information through the website form, the purpose of collecting this information is for the purpose of allowing users to contact The Hillman Company and for us to respond to your communications.   If you do not wish to share personal or sensitive information with us and our supplier(s), do not submit the contact form or consider limiting the personal information that you share with us in the form. Any information submitted via a “Contact” form will be maintained by our website’s hosting provider, Netlify. To learn more about how Netlify collects and processes information in connection with the services it provides to us, please visit Netlify's Privacy Policy.

Cookies and Other Tracking Technologies

The Hillman Company uses Google Analytics 4 to measure website usage. Google Analytics 4 utilizes a standard technology called “cookies,” to collect information and report on how our website is being used. When you access [https://hillmancompany.com], we will be collecting non-personally identifiable information that may include the date and time of your site visit, the number of pages visited during your session, and/or your session duration. Google Analytics will also collect information pertaining to the browser or device used, the operating system used, the domain name of your internet service provider and your IP address. Google uses this information to evaluate the interaction you have on our website and to provide aggregate, de-identified reports of usage to Hillman Company. This practice helps us provide you with a positive website experience. Google Inc. may transfer the information it collects on to third parties when required to do so by law or where such third parties process the information on Google’s behalf. By using this website, you have granted your consent to the processing of data about you by Google in the manners outlined above. To learn more about how Google collects and processes information in connection with the services it provides to us, please visit Google Analytics 4 Privacy & Terms.

In many cases, you can control tracking technologies using your browser. Please ensure that your browser setting reflects whether you wish to be warned about and/or accept tracking technologies (such as cookies) where possible. The specific capabilities of your browser and instructions on how to use them can usually be found in the manual or help file of your browser. Please note, however, that refusing, disabling or deactivating of tracking technologies may result in parts of the website no longer functioning correctly.

 

Collection of Information by Third-Party Sites and Sponsors

 

Our site contains links to other parties’ sites, whose privacy policies may differ from ours. If you are concerned with how these sites treat your privacy, please review the policies on the applicable websites.

How we protect your Personal Information—Security Practices

 

The Hillman Company has implemented technical and organizational security measures designed to protect your personal information from loss, misuse, or unauthorized access, alteration and/or destruction. Some of these safeguards include internal policies related to information governance, password complexity, handling, and maintenance protocols, remote access controls, backup and retention requirements, and restricting access to personal information to those on a need-to-know basis. Please note, however, no method of transmission over the internet, and no means of electronic or physical storage, is absolutely secure. As such, we cannot guarantee the security of information transmitted to, through, or on our website or via the Internet.

 

Your Privacy Rights – California

 

If you are a resident of California, you may have rights under the California Consumer Privacy Act of 2018 (“CCPA”), as described in this section of our Privacy Notice.

Except as permitted by law and as otherwise noted in this Privacy Notice, we do not share nonpublic personal information we collect about California residents. Additionally, we restrict sharing with affiliates to comply with applicable California privacy laws. Furthermore, The Hillman Company is committed to ensuring that you know what information The Hillman Company collects and shares about you. You can submit a request to The Hillman Company for the following information:

  • The categories of personal information that The Hillman Company has collected about you;
  • The categories of sources where The Hillman Company collected the personal information;
  • The business or commercial purposes for why The Hillman Company collected the personal information;
  • The specific pieces of personal information we collected about you;
  • The categories of third parties with whom The Hillman Company shared your personal information; or
  • The categories of personal information that we’ve shared with service providers who provide services for us.

Our responses to any of these requests will cover the 12-month period preceding our receipt of the request.

Upon your request, we will endeavor to honor your request as practicable and except for situations where the CCPA authorizes us to retain specific information, including when it is necessary for us to maintain the functionality or security of our systems, or comply with or exercise rights provided by the law. The law also permits us to retain specific information for our exclusively internal use, but only in ways that are compatible with the context in which you provided the information to us or that are reasonably aligned with your expectations based on your relationship with us. We will act on your deletion and other verified data rights request within the timeframes set forth below. 

To exercise the right to request the disclosure or deletion of personal information that The Hillman Company collects about you, please contact us using the information below in the “Contact” section.

To respond to your request, we will ask you for certain pieces of personal information and endeavor to match those to information we maintain about you. The nature and number of verifying data elements we may request will depend on the nature of your request and the nature of the information we maintain about you. If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request. In that case, we will notify you to explain the basis of our denial.

For requests for access or deletion, we will respond to your request or your authorized agent’s request in writing as soon as commercially practicable and in any event generally not more than within 45 days after receipt of the request. We may extend this period to 90 days and, in the event that we do extend the period, we will explain to you or your authorized agent why we did so.

If you are legally entitled to such rights, you may designate an agent to submit a request on your behalf. The agent must be a natural person or a business entity that is registered with the California Secretary of State. If you would like to designate an agent to act on your behalf, you and the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the opt-out request on your behalf. We will also require that you verify your identity directly with us or confirm with us that you provided the agent with permission to submit the request.

Please note that this subsection does not apply when an agent is authorized to act on your behalf pursuant to a valid power of attorney. Any such requests will be processed in accordance with California law pertaining to powers of attorney.

We respect your right to control your personal information and do not sell your Personal Information. 

 

Your Privacy Rights – Other States and Jurisdictions

Some jurisdictions (state, federal, national, and international) provide individuals with certain rights regarding their personal information. If you reside in the European Economic Area (“EEA”) or in another state or jurisdiction that provides you with rights regarding your personal information you may exercise your rights by submitting your request in writing using the contact information in the “Contact” section of this Privacy Notice. We will ask that you verify your identity before responding to any such requests. Your rights will depend on the location in which you reside when your personal information or European Union (“EU”) personal data is collected or otherwise processed. The following illustrates the rights that may be afforded under the EEA (GDPR) or your state or jurisdiction collectively:

  • Being informed about how we obtain and process your personal information;
  • Viewing and obtaining a copy of the personal information we maintain about you;
  • Amending or revising personal information we maintain about you;
  • Having personal information we maintain about you erased or forgotten;
  • Objecting to the use of your personal information for direct marketing;
  • Restricting our use of the personal information we maintain about you;
  • Transferring the personal information we maintain about you to another entity who will provide substantially similar services;
  • Objecting to our use of personal information we maintain about you;
  • Objecting to automated decision making based on your personal information;
  • Objecting to automated profiling based on your personal information;
  • Knowing from where we obtained your personal information;
  • Withdraw your previously provided consent (this right may only be available on a prospective basis); or
  • Filing a complaint with us or the appropriate governmental entity.

For requests for access or deletion, we will respond to your request in writing as soon as commercially practicable and in any event generally not more than within 45 days after receipt of the request. We may extend this period to 90 days and, in the event that we do extend the period, we will explain to you why we did so.

Children

 

Our website is not designed nor intended to collect personal information from children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and discover that your child or a minor under the age of 13 has posted, submitted or otherwise communicated personal information to our website without your consent, please contact us using the information below in the “Contact” section so that we may take appropriate actions to remove the minor’s personal information from our systems.

We do not sell the personal information of any individuals, including that of children under the age of 16.

Policy Changes

 

You agree and understand that we reserve the right to change this Privacy Notice from time to time and without further notice, so please check them periodically. We are committed to conducting business in accordance with these guiding principles to ensure the confidentiality of your personal information is protected and maintained.

 

Contact

 

If you have any questions regarding this policy or your interactions with our website, please visit our Contact Us page.